Eko Electricity Distribution Company (EKEDC) emerged victorious at the inaugural Energy Times Awards, claiming the coveted title of “Disco of the Year 2023.” The ceremony, held at the prestigious Eko Hotels and Suites in Lagos on April 19, 2024, recognized EKEDC’s dedication to providing its customers with reliable and consistent electricity supply.
This award serves as a testament to EKEDC’s consistent high performance. The company has consistently ranked among the top performers in benchmarks set by the Nigerian Electricity Regulatory Commission (NERC).
Customer Focus at the Heart of Success
Reacting to the win, EKEDC’s General Manager of Corporate Communications, Babatunde Lasaki, dedicated the award to the company’s valued customers. He emphasized that a core principle behind EKEDC’s success is its unwavering commitment to exceptional customer service. Lasaki pledged the company’s continued dedication to exceeding customer expectations.
A Year of Excellence and Continued Ambitions
2023 marked a significant year for EKEDC, celebrating its 10th anniversary alongside achieving remarkable operational milestones. The company surpassed previous achievements, notably attaining a single-digit Aggregate Technical, Commercial and Collection (ATC&C) losses rate. Building on this success, EKEDC has set ambitious long-term goals to further enhance customer service.
Innovation and Efficiency Drive Progress
Lasaki highlighted EKEDC’s ongoing commitment to implementing innovative technologies and industry best practices. Strategic investments in infrastructure development, integrating renewable energy solutions, and fostering community engagement initiatives have positioned EKEDC as a leader in the electricity distribution sector.
He declared the company’s unwavering resolve to invest, explore new ideas, and innovate further. The ultimate goal? To provide customers with such a reliable power supply that even a momentary flicker would become a rarity.
Appreciation for Industry Recognition
Lasaki expressed gratitude to the Energy Times for their valuable role in providing the energy industry with unbiased, accurate, and timely information. This commitment to education and awareness empowers readers to make informed decisions.
EKEDC’s customer-centric approach, coupled with its leadership in technology and service excellence, makes it a force within the electricity distribution landscape. Consistently ranking at the top of NERC’s evaluations further solidifies EKEDC’s position as a leading Disco.
